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Returns

Helo New Drapes

Return Eligibility

  • Return Period: You can return items within 15 days of delivery.
  • Non-Returnable Items: Accessories, bags, blouses, footwear, sarees with stitched blouses, pre-stitched sarees, unstitched sarees with fall & pico, as well as customized and personalized products.
  • Specific Return Terms: Refer to the product page for specific return terms for other items.
  • Non-Refundable Charges: Petticoat, fall & pico and pre-draping charges are non-refundable.
  • Return Conditions: Returns are only accepted for items that are damaged, defective, or significantly different from the online description.
  • Approval: All returns are subject to approval.

How to Return a Product

Follow these easy steps to process your Happy Returns:

  • Contact Us: Reach out to us on WhatsApp at +91 9920012474 or email us at info@kalkifashion.com.
  • Reverse Shipment: Customers can apply for a return via info@kalkifashion.com. Return shipments will be charged USD 49 as a reverse pickup shipping charge. Return shipping and customs charges are non-refundable.

Refund Process

  • Instant Refund: Receive an instant refund to your original payment method once your product is successfully received at our returns hub.

Return & Cancellation

  • Returns: You can place return request within 15 days of delivery.
  • Cancellations: Order cancellations are accepted within 24 hours of placing the order.

Alteration Services with KALKI Express

If you need alterations, KALKI Express offers exclusive alteration services in the USA.

  • Global Accessibility: Access our alteration services across the United States.
  • Online Request: Initiate alterations by contacting us at 9920012474.
  • Efficient Process: Our CRM team will help you locate the nearest KALKI Express and guide you through the alteration process.
  • Tailored Alteration: We specialize in personalized alterations, ensuring a perfect fit.
  • Simplified Couriering: Courier your outfit to the designated KALKI Express Shop for hassle-free alterations.
  • Professional Services: Trust our skilled professionals for high-quality alterations on various fabrics and styles.
  • Timely Turnaround: Enjoy swift alterations with a reasonable timeframe.
  • Cost Savings: Alterations within the USA save time and costs, avoiding the need to send your outfit back to India.
  • Stay Updated: Receive updates throughout the alteration process, from request to delivery.

For any questions or further assistance, please contact us at info@kalkifashion.com or call 9920012474.